Privacy Policy

This Privacy Policy expounds on the specifics of the processes where Katy’s Krystals and Magik Shoppe, LLC (KKMS) handles your personal data or personal information. In the case where it is not your intention for Katy’s Krystals to collect, use, or save your Personal Information, you are requested to refer to our Contact Page to speak to a representative.

Within this Privacy Policy, “Personal Information”, or “Personal Data”, refers to the information that can be used to distinguish your identity. Such information can be your: “Full Name”, “Mailing Address”, “Device Identifiers”, “E-mail Address”, “Contact Details”, “Billing and Shipping Information”, and “Date of Birth”.

“Katy’s Krystals”, “us”, and “we” may refer to the website of Katy’s Krystals and Magik Shoppe, LLC (KKMS).

This Privacy Policy addresses the following

Collecting your Personal Data

Why do we collect your Personal Data?

How is your Personal Data shared?

Protecting your Personal Data

Collecting Your

Personal Data

Users and consumers of Katy’s Krystals are requested to share their Personal Data upon registration.

As mentioned under the first section of this Privacy Policy, “Personal Data”, includes your “Full Name”, “Mailing Address”, “Device Identifiers”, “E-mail Address”, “Contact Details”, “Billing and Shipping Information”, and “Date of Birth”.

Personal Data is collected through various methods of registration, and can be conducted through:
 

  1. the forms present on Katy’s Krystals’ website,
  2. phone conversations with the representatives of Katy’s Krystals,

 

Through the above-mentioned ways of collecting Personal Data, Katy’s Krystals gathers the information related to you to process your information and fulfill your requests.

Personal Data

Collection Through Technology 

Some of your Personal Data is collected through different online or technological sources.

When you access or contact Katy’s Krystals’ website, or its Third-Party service providers, Personal Data and your interaction behavior are recorded.

Log Data

Katy’s Krystals wishes to inform you that whenever you visit our website, we collect data and information (through third parties) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the time and date of your use of Katy’s Krystals, and other statistics.

To help you understand Log Data better, we have elaborated on the details below:

  • Location Data may be collected through APIs like Google Analytics, to achieve a smooth and functional provision of intended services.
  • When you access the website of Katy’s Krystals, your Internet Protocol (IP) Address is collected.

    An IP address is associated with the utilized portal to access the Internet. This may include information like your Internet Service Provider (ISP), Company, or information about your Institution. While an IP Address may reveal your ISP or Geographic Area, your identity cannot be solely determined by your IP address. The collection of your IP Address, its storage, and its use is strictly treated in accordance with US Federal Law.

  • We may also collect your device’s unique identifier (“Device Identifier”). This helps us identify the type of device that was used to access Katy’s Krystals.

    A Device Identifier is a number that is automatically assigned to the device you used to access Katy’s Krystals. We may link the Device Identifier to other information about your visit, such as your activity on Katy’s Krystals.

  • Cookies are collected by Katy’s Krystals.  with your consent. If you do not approve of Cookies being collected by our platform, or by our Third-Party service providers, simply reject the generated request upon your visit to Katy’s Krystals.

Why do we collect your

Personal Data

When necessary, Personal Data is used or stored within Katy’s Krystals’ databases to fulfill your requests.

All Personal Data or Personal Information may also be used to improve your experience at Katy’s Krystals.

Here are some of the measures we take to fulfill your requests and enhance your Katy’s Krystals experience:.

  • Scheduling, executing, or canceling your requests.
  • Reviewing registered users.
  • Providing public user profiles.
  • Addressing service complaints.
  • Communication over telephone, e-mail, or text messages.
  • Managing payments for requested products.
  • Enabling Customer Service Professionals to assist you.
  • Marketing and promotional material, on behalf of Katy’s Krystals or selected third parties, unless you have chosen not to subscribe.
  • Troubleshooting technical problems at Katy’s Krystals.
  • Responding to your queries and receiving your feedback.
  • Conducting research and analysis.
  • Evaluating and improving the user’s experience.
  • Preventing, discovering, and investigating violations of this Privacy Policy or any applicable terms of service and investigating fraud, chargebacks, or other matters.
  • Contacting you in regards to your activity on Katy’s Krystals, and, at our discretion, changes to Katy’s Krystals and/or Katy’s Krystals’ Policies.

 

Moreover, to comply with the law or to protect the rights, property, or safety of Katy’s Krystals and its users.

Network maintenance and information security, for fraud prevention, and to report suspected criminal activity.

Through making purchases at Katy’s Krystals or using Katy’s Krystals, you expressly grant consent to receive communications from us. We may communicate with you via e-mail, text message, calls, and push notifications through your provided Personal Data.

You agree that all approvals concerning the use of your Personal Data will persist even after the cancellation of your account on our platform. In order to change these terms, kindly get in touch with our Customer Service Professionals.

Moreover, you acknowledge that Katy’s Krystals or its Third-Party service providers may record customer service calls after notifying you, in order to assist you when you contact our Customer Support Representatives.

The information described in this Section may be transferred to, or processed and stored in, the United States or other countries, which may employ greater or less restrictive data protection laws.

In all cases, we will take appropriate measures to protect your Personal Data, in accordance with the policies described herein.

If you have any questions regarding the information provided in this Section. Kindly get in touch with us so we can assist you better.

How is your 

Personal Data Shared

As explained in the earlier sections of this Privacy Policy, the user’s Personal Data is primarily collected and stored to fulfill the user’s requests.

Personal Data used to create user profiles on Katy’s Krystals will be shared with the professionals responsible for handling the user’s requests.

We may directly fulfill your order requests or form associations with trusted third-party partners for the fulfillment of your order requests.

Third-Party

Associated with KATY’S KRYSTALS

There are many Third-Party Service Providers associated with Katy’s Krystals. For the primary purpose of sfulfilling your order requests, Katy’s Krystals may provide the Third-Party Service Providers with your Personal Data. Other secondary processes to support the execution of your requested service(s), are elaborated as follows.

  • Third-Party Service Providers would be handling the payment processing procedures to initiate the fulfillment process of your requested service(s).
  • E-mail Delivery Systems will be utilized to communicate with you via e-mails.
  • Customer Support Representatives will receive your Personal Data to respond to your queries and to verify your identity to make amendments to your Personal Data upon your request.
  • We may disclose your Personal Data to banks and credit card companies for the purpose of investigating payment fraud and/or responding to disputed Change.
  • We reserve the right to disclose and transfer your Personal Data:
    – To a subsequent owner, co-owner, or operator of Katy’s Krystals.
    – In the case where there is a corporate merger, consolidation, or the sale of substantially all of our membership interests and/or assets.

Protecting Your 

Personal Data

Katy’s Krystals sincerely takes every step to preserve your right to privacy.

Your Personal Data is encrypted to prevent any accidental, unauthorized, or unlawful access and processing. These measures are undertaken to uphold the confidentiality of your identity and your Personal Data.

Moreover, your Personal Data is also protected in accordance with Federal and State Data Protection legislation.

In extension to these measures, Katy’s Krystals, legally, does not reserve any right over the contents of your Personal Information or Personal Data. In the case where you need to withdraw consent, make amendments, or completely remove Katy’s Krystals’ ability to access your Personal Data, kindly get in touch with us through the Contact Information provided at the end of the Policy.

External Links

KATY’S KRYSTALS

External Links may also be present on Katy’s Krystals. If you click on a third-party link, you will be directed to that address. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN’S PRIVACY

In case you are under the age of 13 and intend to use Katy’s Krystals, you are advised to do so under parental guidance. In the case we discover that a child under 13 has provided us with their Personal Data, we immediately eradicate the information from our databases. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, kindly get in touch with us, so that we will be able to execute the necessary actions concerning your child’s Personal Data.

Updates to this 

Privacy Policy

This Policy may undergo updates periodically.

In the case where there are any significant changes in the way Katy’s Krystals treats your Personal Data, you will be updated through a notification or your registered email.

Furthermore, the updated Policy will be updated on this page, with details of the revision mentioned.

This Policy is effective as of 23-03-2023.